1. Information We Collect
We collect information you provide directly to us, including when you book a consultation, contact us via WhatsApp, or engage with our services.
Information you provide
- Name, email address, phone number and company name
- Job title and professional information
- Information about your team requirements and business needs
- Communications you send us via email, WhatsApp or our website
Information collected automatically
- IP address, browser type and operating system
- Pages visited and time spent on our website
- Referring URLs and click-through data
- Device identifiers and cookie data
2. How We Use Your Information
We use the information we collect to provide, improve and personalise our services.
- To respond to your enquiries and schedule consultations
- To provide offshore team infrastructure and operational services
- To send service updates, proposals and relevant communications
- To improve our website and understand how visitors use it
- To comply with legal obligations and protect our rights
- To prevent fraud and ensure the security of our platform
We will never sell your personal information to third parties. Your data is used solely to deliver and improve our services.
3. Data Sharing & Disclosure
We do not sell, trade or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- Service providers: Trusted third-party vendors who assist in delivering our services (e.g. Calendly for scheduling, communication platforms)
- Legal requirements: When required by law, court order or governmental authority
- Business transfers: In connection with a merger, acquisition or sale of assets, with appropriate confidentiality protections
- With your consent: When you have explicitly authorised us to share specific information
4. Data Security
We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.
- Encrypted data transmission using TLS/SSL protocols
- Restricted access to personal data on a need-to-know basis
- Regular security assessments and vulnerability testing
- Secure storage practices for all client data
While we take every reasonable precaution to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your credentials confidential.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfil the purposes described in this policy, unless a longer retention period is required by law.
- Client records: retained for the duration of the engagement plus 7 years
- Enquiry data: retained for up to 2 years if no engagement is initiated
- Website analytics: retained for up to 26 months
You may request deletion of your data at any time by contacting us at hello@offshorebase.co.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service provider
- Objection: Object to certain types of processing, including direct marketing
To exercise any of these rights, please contact us at hello@offshorebase.co. We will respond to your request within 30 days.
7. Cookies
We use cookies and similar tracking technologies to improve your browsing experience and understand website usage patterns.
- Essential cookies: Required for basic website functionality
- Analytics cookies: Help us understand how visitors interact with our site
- Preference cookies: Remember your settings and preferences
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
8. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
- Email: hello@offshorebase.co
- WhatsApp: +91 8017100789
- Address: Kolkata, West Bengal, India
OffshoreBase — OffshoreBase — Operated by Solutionever Technologies, Kolkata, India.